Implement and support ERP & CRM
Provide implementation, functional consultation, technical customization and ongoing support, with specialisation across the Dynamics ecosystem.
All solutionsBUSINESS APPLICATIONSApplications that fit.
Applications that fit.
Support that stays connected.
Implement and support ERP and CRM platforms, then build focused applications around the business needs those platforms do not cover on their own.
WHERE WE CAN HELPBuilt around the work
Built around the work
your business needs.
Build for your business process
Develop operational applications and portals for quality, safety, procurement, customer complaints and other scoped requirements.
Connect the application landscape
Integrate banking, expenses, documents and third-party systems; extend reporting across business applications.
POSSIBILITIES FOR YOUR BUSINESS
Start with an everyday task.
Illustrative use cases to explore together. Scope, integrations and outcomes depend on your business.
Extend the ERP or CRM you already use
Connect a focused operational app to existing records and approvals, with clear ownership of data and updates.
Write a better application brief →Help teams act on information
Bring approved knowledge and relevant system records into the application where work happens, with human review of AI suggestions.
Explore knowledge assistants →Make a process easier to follow
Replace scattered spreadsheets and emails with a clear request, status and handover flow that handles exceptions.
Map approval exceptions →TECHNOLOGY EXPERTISE
A connected toolkit.
Dynamics 365 SalesBusiness CentralFinance & OperationsDynamics AXPower AppsPower Automate
START WITH CLARITY
Define the need before the build.
Clarify whether the need is implementation, support, an extension or a custom application. Agree the business process, integrations, roles and acceptance criteria.
A clear route to a working solution.
- DiscoverA scoped brief, source and system map, and agreed success measures.
- PrototypeA focused version to try with representative business examples.
- EvaluateReviewed results, exceptions and an agreed release decision.
- Roll outDeployment, user guidance and a named support route.
- ImproveFeedback, operational review and a prioritised improvement plan.
We agree the deliverables for your scope during discovery.
RELATED WORK
Applied across industries.
PRACTICAL PERSPECTIVES
Explore what this could look like.
AutomationPRACTICAL GUIDE
From incoming enquiry to reviewed follow-up with AI
An illustrative approach to classifying requests, gathering context and preparing responses without losing ownership.
Read the guide →
Getting startedPRACTICAL GUIDE
Plan your first AI implementation around one useful outcome
A practical planning guide covering ownership, data readiness, evaluation, cost and support.
Read the guide →